Terms and conditions
Terms and Condition for pre-ordering via the website and app
Ordering
Please ensure that you are ordering from the correct store for the correct date and time. Once an order has been confirmed is cannot be transferred to another, date, time, or branch.
Once the order has been confirmed you will receive a notification of the order on your screen and receive a confirmation email. Your contract with Harlees is only formed once you have been presented with this confirmation.
Cancellation
You have the right to cancel an order by emailing or calling the branch directly up until either:
In the case of advance orders (which are orders of more than one day prior to the requested collection date), up to one day before the order is due to be collected; or
In the case of same day orders and collections, one hour prior to the shop opening for the shift containing the collection time.
If you wish to cancel an order after the food has started to be prepared you may be charged full price of the order, with refunds at the company’s discretion. See refunds section for additional terms.
Refunds
Refunds that are due to circumstances outside the control of the business are subject to an admin fee of 50p per refund.
Lunchtime specials
Promotional meals such as the lunch time special menu are subject to availability and participating stores. They are only available for order during specific dates and times.
Terms and Conditions For Weekday Offers for Harlees Andover
The week day offers may not be used in conjunction with any other offer.
Harlees reserve the right to withdraw the offer or decline issue at any given time.
Valid only on the first online order when signing up for Harlees online ordering
Voucher only valid for online orders for Harlees Andover.
The weekday offers do not apply to third party platforms.
Terms and Conditions For April/May 2024 Harlees Westbury Leaflet
20% off restaurant on production of voucher
20% off walk-in takeaway orders on production of voucher
20% off click and collect takeaway using promo code on leaflet
Vouchers/promo code may not be used in conjunction with any other offer.
Harlees reserve the right to withdraw the offer or decline issue at any given time.
Promo code only valid for one use for online ordering – takeaway collection
Does not apply to drinks and saver menu
Promo code not valid for delivery
Offers do not apply to third party platforms.
Valid from 22nd April 2024 until 30th June 2024
Terms and Conditions For May – July 2024 Harlees Amesbury Leaflet
Offers available in Harlees Amesbury Only
Offers available on days specified
Monday to Thursday Regular Haddock and Chips – £7.99
Friday & Saturday Only – 2 Regular Haddock and 2 regular chips & 2 sides – £18.99 (choice of sides – mushy peas, pea fritter, curry sauce or gravy).
Available every day – Small sausage with a scoop of chips – £2.49
Introductory Offer – Gravy side – 99p
10% off Promo Code may not be used in conjunction with any other offer and does not include special offers, Promos, Drinks or Saver Menu and is single use.
Harlees reserve the right to withdraw the offerS or decline issue at any given time.
Offers do not apply to orders made on third party platforms.
All offers Valid until 6th July 2024